Many features of our current products are designed and upgraded based on customers’ feedback. As a workaround, you can switch back to the classic Outlook by clicking the toggle button in the top right corner of the window. ![]() You will need to have gone through the process of setting up your shared mailbox before you. 1 day ago &0183 &32 Since the development of shared mailbox is still in progress, and the function is not perfect. If your mailbox has been set up, use this guide to learn how to open it. ![]() Shared mailboxes allow a group of users to view and send email, and share a calendar from a common mailbox. Here you can switch on automatic replies, set time frames, and write internal and external automatic replies. Open a shared mailbox in Outlook 2016 for Windows. Then click ‘Automatic replies’ on the secondary menu. 1001) with Exchange 2013 CU23 on-premise. The attempt to log on to Microsoft Exchange has failed' Dear MS Support and Experts, Our customer is using Outlook (part of Microsoft Office Professional Plus 2016. Make sure you are in the Email menu to the left of the pop-up window. Created on MaOutlook cannot access shared mailbox - 'The set of folders cannot be opened. At the bottom of the settings pop-out menu, click ‘View all Outlook settings’. Click on the settings cog icon on the top right toolbar. Enter the name or email address for the shared mailbox. Cant access shared Mailbox on new Outlook Preview I am using the new Outlook version and when trying to access the shared mailbox which I have access to, it wont open and give the error 'You might not have permission to perform this action'. ![]() In the top right corner, click on your profile icon – this will either be you profile photo or a circle with your initials.Ĭlick ‘Open another mailbox’. Go to – if you are not automatically signed in, login using your work credentials. If your team happen to be out for the day, let’s say on a training away day, and your shared mailbox won’t be monitored, here’s how to set an out of office on it. For example, you may use a shared mailbox for your enquiries email, allowing staff to share the workload of responding to enquiries. Many businesses use a shared mailbox in Outlook to manage email addresses that need multiple employees to access it.
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